Callflow's products incorporate various components
that manage the different aspects of the customer experience:

• Customer Flow Management – handling the customer visit, e.g. appointment scheduling, customer reception,
  queue management, agent interactions, back-office processing and more.
• Branch Campaign Management –communication promotional or informational messages to the customer using various channels,
  e.g. digital signage, brochures print-on-demand, self-service interactive media and more.

All our products utilize a common platform that enables an integrated, smart solution,
which is based on a central server and easily connects to other enterprise system (CRM, DWH etc.)

Our unique proprietary technology, developed over more than a decade, supports online management of organizations with hundreds of branches,
where thousands of agents serve tens of thousands of customers simultaneously.

Despite its sophistication, our experience also helped us build a product simple enough to benefit a small business.